AI customer service that meets customers where they are and keeps a human within reach.
AI customer service agents answer calls, texts, chats and emails around the clock. They resolve common requests like hours, status, bookings and changes, and pass anything sensitive to your team with context. Missed calls are common: one 2024 study of 85 small businesses found about 62% of incoming calls didn't reach a live person.
Before and after an AI worker
Today
- After-hours calls go to voicemail
- The same five questions eat your team's day
- Customers repeat themselves on every handoff
With Clearfork
- Every call and message answered
- Routine requests resolved instantly
- Handoffs arrive with the full story
How the workflow runs
Customer reaches out
On the phone, by text, in chat or by email, at any hour.
AI worker helps
It answers, books, reschedules or checks status from your systems.
Escalates when needed
Upset or complex cases go to a person, with a summary.
Everything logged
Transcripts and outcomes land in your CRM.
The services behind it
AI Voice Agents
A phone line that never sends a customer to voicemail. Answers, books and routes calls 24/7.
Learn more →AI Chatbots
A website assistant trained on your business that answers questions and books the next step.
Learn more →AI Text & SMS Agents
Two-way SMS that replies to leads instantly, confirms appointments and follows up.
Learn more →
Will AI customer service feel robotic?
Today's voice and chat agents are conversational and quick. We tune tone and wording to match your brand, and customers can always reach a person.
What should stay with humans?
Complaints, refunds, sensitive situations and anything high-stakes. You set the rules, and the agent follows them.
More solutions
- Revenue & Follow-up
Leads that don't go cold.
Every inquiry gets a thoughtful reply and a next step, even on a Friday night.
- Sales & Quotes
Quotes out the door by lunch.
Details gathered, the draft prepared, and your team makes the call.
- Operations & Coordination
Handoffs that stop falling through.
Systems connected, handoffs untangled, and work that keeps moving.
- Admin & Reporting
Monday's report, already written.
Less time gathering information, more time knowing what needs attention.
- Custom Agents & Tools
When the tool doesn't exist, we build it.
Software shaped around how your business actually works.